Who to Contact When You Need Support

Created by Kelly Bauer, Modified on Wed, 29 Nov, 2023 at 2:08 PM by Kelly Bauer

There are many different systems that we rely on every day to accomplish our work. It's important that you know who to contact when something is not working, you have a question, or have a request. Below is a list of resources and a list of common issues that each team can help you with.


           

PSG Solution CentralEntrata SupportRealPage SupportKazmarek Support
  • Help Tab ticketing system in Entrata
  • Phone Support: 877-826-9700




3rd Party Software  IntegrationsErroneous Data RevisionsErroneous Data Revisions
Onsite computer issues
AppFolio"How Do I?" QuestionsReverse Scanned Check Errors
Onsite computer purchases
Blue Moon IntegrationsScreening Processing ErrorsScreening Processing Errors
Onsite user account compromised,  or Office license issues
Business Systems General Inquiries


Intranet Updates


Entrata or RealPage Implementations and  Cancellations


Email Issues


Password Resets


User Management


User Profile or Assignment Changes


       

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